GalPal Pottery Policies

Privacy Policy

By browsing our website you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the website. We will not use or share your information with anyone.

Information Collection and Use

For a better experience while using our website, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our website, your browser sends data to our Analytics tools such as your computer’s Internet Protocol ("IP") address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies are files with a small amount of data that are used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collect information and to improve our website. By continuing to use our website you agree to the use of cookies.

Security

Our website uses a security certificate to certify and maintain that information collected within it is secure to the current standards of the web. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@galpalpottery.com.

Returns and Exchanges

At this time, we do not offer returns or exchanges for any undamaged items as all items sold are final sale. Weight, size and dimension is listed alongside each piece, so we ask that you read those carefully before purchasing.

If you have an issue with one of your pots, or a question, please email us at hello@galpalpottery.com.

Shipping Policies

GalPal Pottery ships all of our products through the USPS within 5 business days of your order. Exceptions may occur for custom work.

At this time, we only offer shipping within the United States.

Those local to Greenville, SC can opt for free local pick-up to avoid shopping costs.

Shipping policies and costs are subject to change without notice.